Watch & Listen to What Our Patients are Saying

See First Hand Patient Testimonials of Pickett Family Dental

While we dedicate ourselves to providing quality information and dental care for each and every individual patient, it’s you who truly tell our story.

Dr. Pickett and our close-knit team at Pickett Family Dental strive every day to provide the best patient service to which we are capable. That’s why we care so much about the testimonials and reviews that you share with us and those who are looking for excellent dental care for themselves and their family’s.

Please share your experiences with our family at Pickett Family Dental online on Google, Facebook, by phone at 817-431-5514, or directly with us through our online form.

Pickett Family Dental IconPickett Family Dental

1135 Keller Parkway, Keller

4.9 293 reviews

  • Avatar trey menchaca ★★★★★ 2 months ago
    I was nervous when choosing a primary dental doctor when I first moved up here but Picket Family Dental is an amazing place that made me feel right at home. The ladies at the front, especially Samantha, explained everything from the beginning … More and answered all my questions and concerns as far as billing and insurance. Joanie, my hygienist, cleaned my teeth very good and never rushed. She even called to check up on me the next day. Dr. Pickett did awesome on my fillings and took his time to perfect them. He is very knowledgeable and answered all my questions. He truly cares about his patients. His office is very clean with the most updated dental equipment. They whole team is very professional & welcoming. So glad I trusted the reviews when choosing my dental office. Thank you all so much!
  • Avatar Carrie Polonsky ★★★★★ 2 months ago
    Dr. Pickett did my crown and it’s SO perfect. After he put it in, he called me the next day to make sure it was behaving as expected. He really seems to care about his patience and is very kind during every visit. Joni is an exceptional … More hygienist. She is very thorough and very gentle. The ladies who handle the scheduling and the billing in the front of the office are always sweet and pleasant and have great big smiles! I love this dentist’s office!
  • Avatar Dakota Holley ★★★★★ 3 months ago
    I had an amazing experience at Pickett Family Dental. It was my first visit and the entire staff was amazing. My hygienist was very knowledgeable, took the time to explain everything, and genuinely wanted to get to know me. Dr. Pickett … More made sure all my questions were answered and was very professional. Overall fantastic experience and great staff! Thank you Pickett Family Dental 🦷
  • Avatar A Pav ★★★★★ 4 months ago
    Joanie is amazing! She takes her time with cleaning.Very Gentle and yet thorough. Our whole family uses this office.
    Dr. Pickett is experienced and up to date using new technology and has advanced knowledge along side of the tools and solutions
    … More for any problem in priority order.
    The whole team is professional, courteous and friendly making you feel right at home. Would definitely recommend.
  • Avatar Danielle Hernandez ★★★★★ 4 months ago
    This was a wonderful family practice. We just moved from another state and we were with another dental practice that we were referred to but we felt like a number and felt like we were being over sold on stuff that they were just trying … More to make $$$. Here we were well taken care of and recommended about things that were for our better interest. We have found our dental practice that’s for sure. Oh the staff and Dr. were fabulous!

More Testimonials from Our Patients

Betty P. on her dental emergency and why she loves coming to this practice

"I had a old root canal. It broke, or cracked at the gum and abscessed on me before I realized what was going on. So, I was in quite a little bit of pain during that time. But they saw me just very quickly. I had to wait over a weekend, but that was my fault ’cause I wouldn’t call the office. But, he just took care of me. That was my beginning. After that I’ve had a few other little problems. But anyway, he’s just been … I just know I’m going to be taken care of in a first class manner. I trust his work. It’s been excellent. He has helped me with a bridge that I [...]

Carol R. on having an emergency before a trip and how Doctor Pickett was able to help her

"I was going to Virginia, to Richmond, to visit my friends out there, and at that point I had a denture on the top, and I’ve had it for years, and it broke. And I was panicking because I was leaving the next day or two days later and I didn’t know what to do. My daughter and son-in-law come to this practice and they said, "Let me see if I can get you in there," and Dr. Pickett took me immediately and he basically … Wasn’t totally fixed, but it was fixed enough for me to do my trip, and I said, "That’s it. I love this guy. He’s great." I did have a [...]

Cindi C. on using crowns to give her a beautiful smile and why she enjoys working with Doctor Pickett

"I had a crown from a root canal, in a problem years ago, maybe 30 years ago. And I broke off the crown, and I broke off the piece that held it on. So, when I came in, they looked at me and said, "Okay, this is a huge problem. You need a bridge." And once they said that, then I said, "Well, let’s go ahead and fix the whole smile," because I had been waiting to fix my smile. My front teeth had been wearing down, and getting smaller, and smaller. So, my wish list included beautiful front teeth for a pretty smile. And that’s what I got. I had a crown from a [...]

David N. on having a decaying tooth fixed and how it improved his confidence

"If you leave a decaying tooth untreated for a while, it starts to affect your overall health as well. I’m thankful for him to be able to help me with that procedure, because without it I wouldn’t have been able to afford for it to get removed. I was having a lot of dissatisfaction with my smile, because I haven’t had whitening or a treatment in a while. The tooth was affecting me, because I had to eat on one side of my mouth to avoid pain on the other side. I’m feeling much better about my smile. I’m feeling more confident. I smile more. I just feel better. I don’t have to eat on [...]

David N. on how Pickett Family Dental was able to help him and why he loves coming to the practice

"Everyone is so friendly. Everyone loves me. Everyone loves my dog. It’s just an environment to where you feel welcome. You know, you don’t feel really nervous, or uncomfortable, even though it’s a dentist’s office, you just feel like you’re at home, I guess, and with friends." David N.

Gwendol B. on having Pickett Family Dental replace some crowns

"He did that panoramic thing and it appeared that underneath some of the caps I was developing some cavities. You think a cap is going to take of everything, but it doesn’t. It doesn’t. He removed a lot of caps cheaply to begin with. And he put new things on for me and he’s able to make the materials while I’m sitting in the chair. It’s not a matter of going home for a week or so with this temporary thing that’s always flip flopping off and you gotta save it and gotta be sure to not bite through it while you’re eating a Milky Dud. It’s just smoother, quicker, easier. He has a fabulous sense of humor and [...]

Ernie M. on why he likes coming to visit Pickett Family Dental

"They provide you their expertise on what they think the resolution to your problem is, and they provide options for you to think about on how you want to proceed. They list what they think the pros and cons are per option. So, great in terms of just customer care. Wonderful in terms of listing out the options and what those things could be." Ernie M.

Ernie M. on his implant procedure and how simple it was

"So I had a bridge that basically failed and I reached a point where I either had to replace the bridge or I had to do something else. And so, we talked about doing an implant. The scariest thing for me with the implant was, the whole concept of having a piece of metal or some other object infused inside of your jaw bone. That sounded to me gruesome, painful, extremely uncomfortable, longevity on concerning issues and problems, which is farthest from the truth. So, my experience with this was, and any kind of dental work that I get gone, I usually get some sedation. And so, in that particular time, where I got sedated, [...]

Donna S. on her implant supported dentures allowing her to eat the food she loves

"I was a school teacher for 25 years, and I began to notice that when I smiled, you have to smile at kids, you know, that it was just all crooked and nasty. My teeth were brown and they really were not very pretty, which I wasn’t really a fan of pretty. I was just a fan of being useful and being able to use my teeth and a quality of life. Then later on, they just began to deteriorate more. He just said, "How about implants?" I was pretty impressed by them because they worked like real teeth. Just like I said, I would be tired sometimes and I’d go to bed. I’d be half asleep, I’d think, [...]

David W. on being able to eat his favorite foods after getting implant supported dentures

"I had a top denture but the bottom was messed up. I had three front teeth, I thought he would pull them he said no. We’re going to save them and make posts out of them and it’s going to help hold your bottom denture because that’s the hardest one to hold in. But it was a major undertaking and he didn’t spare no expense, he just did it up right. Everybody’s complimented me and on my teeth it’s just such a great job, and I tell them the dentist that done it. But it’s just been life changing for me, I’ve been eating stuff that I’ve had to avoid. This has been a tremendous [...]

Lindsay S. on her son’s tongue tie surgery and why she likes bringing her whole family

"I originally came to this practice to help my infant child, at the time, with his tongue and lip tie. I couldn’t ask for anything more. I also have a 10 year old and from that perspective, he is completely taking care of in the sense of feeling like he’s in a kid’s dental office. The pediatric room looks like a kid’s room and they have a toy box, which my 10 year old absolutely loves and makes the experience really good for him too. For me, I just want to make sure that my whole family can be taken care of. I love that about this practice specifically, that not only my kids can [...]

Josephine R. on having a new bridge created after her tooth abscessed

"Dr. Pickett is wonderful. As I said, I fired my old dentist, which I had been going to for many years. I always had gum problems and so on since I was a child. It was swollen. I’ve had gum surgery several times, so on and so forth. I did have a bridge on that side, and the tooth under the bridge was abscessed. They said, "Oh, the bridge has to come down …" My old dentist said, "The bridge has to come down. We have to take the tooth out. Then, we have to do bone marrow stuff." I don’t know what he was talking about. I said, "Oh, I don’t think so." My [...]

Jason E. on his overall excellent hygiene

"I think they’ve done a great job in identifying any weak areas and strengthening that with whatever they prescribe in terms of more visits or, trying new water flossers or, getting electric toothbrushes. I mean, they’ve done a great job in keeping up in that aspect for me. So I really don’t have to think about it, I just kind of do what they say and that keeps it … Keeps my mouth clean and healthy. They do multiple checks, which I enjoy but, once you come in they always review your teeth with you, and they go over any concerns they have, which is informative. And, I think clients like to be informed especially, [...]

Jacob D. on coming to the dentist after a few years away and his tooth extraction

"Before I started coming here I hadn’t been to the dentist in a few years so it was good to get back in the routine and really have a good knowledgeable place to come to that would take good care of me and explain what I wasn’t doing right and what I was doing right and what I needed to do to improve my dental health. I did have a tooth that I had some issues with. Had a pretty good size cavity on and I really just need a cleaning ’cause I haven’t a cleaning a few years before that. But since I started here, which was probably about three years ago, maybe, then [...]

Jackie W. on bringing her whole family and Pickett Family Dental’s flexibility

"We like coming to Dr. Osser’s office. Like I was saying, he mostly … he gets all of my kids in at the same time. He’s very flexible with them and works to try to accommodate our schedules as best he can. He is a natural dentist also so they don’t make us use fluoride or things that we don’t necessarily want to use. They don’t push that onto us. They’re very accommodating for what we want to use and not want to use. They give my kids all fluoride-free toothpastes and their little baggies that they take home. He can help us like ideas for you know remedies after treatment like I had to [...]

Teresa M. on using sedation to help her with her anxiety

"I do have anxiety about coming to the dentist, and he’s reassured me every time that I come in. And I do take two little pills. But before that, he comes in and talks to me, and calms me down. And his staff, they talk to me, and we’ll talk about all kinds of different things to calm me down. They give me a couple of pills, and I sit here for about 45 minutes. And then I get good and relaxed. They give me a blanket. They turn on music for me. And I just get real relaxed and he’s checking on me every few minutes to see that I’m calmed down. It releases [...]